B.G. Music Store - Music Instruments - Low prices - Good Deals

Please read carefully:

By using this website, you acknowledge that you have read and agree to be bound by the conditions listed in this document that constitutes a contract between you and Bg Music Store (Bg Music Academy Ltd). These conditions may be modified at any time by Bg Music Store without notice. Please make sure to consult this document every time you use this website to take note of any changes that may have been made.
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Payment

Bg Music Store transactional website will take the following modes of payment:

Visa

Mastercard

American Express

612 The Queensway Etobicoke Ontario M8Y 1K1 1.416.840.0723

* B.G. Music Store is part of B.G. Music Academy Ltd.

*The full payment will be taken immediately upon placement of the order.

*All merchandise will be delivered only upon reception by Bg Music Store of full payment including applicable taxes and delivery charges.

If we do not have stock on all or part of the order, we will deliver immediately what products we have, and we will deliver the balance of the order as soon as possible. If however we are unable to fulfill an order or part of an order, the remaining unshipped order will be cancelled automatically after 60 days and you will be credited accordingly. (Unless previously contacted and advised on an updated ETA via email.)
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Warranties

The warranties for the merchandise purchased are the sole responsibility of the manufacturers of such products. Bg Music Store will act solely as an intermediary between you and the manufacturers whenever possible.

All merchandise received by the consumer must be inspected and the shipping company immediately notified of any damages.

The consumer should contact Bg Music Store in the case of malfunction of any merchandise received, and Bg Music Store personnel will guide you through the appropriate procedure.

All shipping costs to and from the manufacturers or from Bg Music Store will be paid by the consumer.
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Returns

Bg Music Store will only accept returns for credit with a Return Authorization number provided by our Web sales department, within the first 30 days of your purchase.

The Consumer is responsible for freight charges (freight charges in both directions are applicable for free shipment items).

A 25% restocking fee may be deducted before we process any refund.

Bg Music Store will only process a return item if it contains of all original packaging, including but not limited to: boxes, manuals, cables, warranty cards.

All Returns will be subject to inspection for abuse or wear in which event additional charges may be applied.

Bg Music Store will not accept returns on consumable items, including but not limited to: Books, CD�s, DVD�s, Software, Harmonicas, Reeds, Strings (opened packaging), Drumsticks, Drum skins, Clothing, Stylus, Media.

Bg Music Store will not accept returns after 30 days.

Refunds for payments made by credit card or cheque may take up to 10 business days to be processed after receipt and inspection of goods. There are no cash refunds.